Effective Date: May 21, 2025
Last Updated: December 19, 2025
Welcome to epickuppayam.com (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://www.epickuppayam.com/ (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
1.1. Personal Information You Provide
When you interact with our Site, you may voluntarily provide us with personal information such as:
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Name
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Email address
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Phone number
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Billing/shipping address
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Payment details (processed securely via third-party providers)
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Account credentials (username/password)
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Any other information you submit in forms
1.2. Automatically Collected Information
When you visit our Site, we may automatically collect:
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IP address
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Browser type & version
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Device type and operating system
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Pages visited and time spent on the Site
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Referring/exit URLs
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Clickstream data
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Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
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Provide, operate, and maintain the Site
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Process your orders and payment transactions
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Respond to your comments, questions, and support requests
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Send updates, newsletters, marketing, promotions (only with your consent)
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Improve customer experience and Site functionality
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Monitor usage and analyze trends
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Prevent fraud, abuse and protect our rights
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Comply with legal obligations
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies such as:
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Essential cookies – required for Site functionality
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Performance cookies – to analyze Site performance
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Functional cookies – to personalize your experience
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Targeting/advertising cookies – to deliver relevant ads
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect Site performance.
4. How We Share Your Data
We may share your information with:
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Service providers who assist in Site operations (payment processors, hosting, analytics)
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Affiliates and partners to deliver products or services
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Law enforcement or regulatory authorities, if required by law
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Business transfers, in case of merger, acquisition, or sale
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With your consent or as directed by you
We do not sell your personal information to third parties for their independent use.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Third-Party Links & Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing personal information.
7. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such data has been collected, we will take steps to delete it.
8. Your Rights & Choices
Depending on your location, you may have rights including:
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Accessing your personal data
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Correcting or updating information
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Requesting deletion or restriction of processing
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Objecting to processing or withdrawing consent
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Data portability
To exercise your rights, contact us using the details below.
9. International Transfers
Your information may be processed or stored in jurisdictions outside your residence. By using the Site, you consent to such transfer, storage, and processing.
10. Changes to This Policy
We may update this Privacy Policy at any time. When we do, we will revise the Effective Date and post the updated policy on the Site. Continued use of the Site after changes means you accept the updated terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, contact us at: info@epickuppayam.com
Email: info@epickuppayam.com
Address: VII/47 E, Treasas Residency, Near Primary Health Centre, Mulavukad - 682504